Eat Better UK’s Privacy Policy
Information we collect
When you contact us by email or through the Eat Better UK website, we may need to collect personal information about you so that the appropriate service can be provided. The information we require from you may include personal information, such as:
• First name
• Family name or surname
• Address
• Telephone numbers
• Date of birth
• Email address
• Payment information
How we collect your data
We collect data through various sources such as:
• IP Address (if using our website) Contact form on Get in Touch page on the website
• When you subscribe to my e-newsletter
• When you send us an email via sarah@eatbetteruk.com
• When you contact us by social media, Facebook and Instagram
• Meeting you at Business Events or Networking events
What do we use it for?
I use your personal data within the rules set out in the Data Protection Act 1998. We process this data for the following reasons:
• where you have consented to the processing
• to ensure I meet our legal requirements
• to allow me to communicate and provide services appropriate to your needs
• to process financial transactions
• to conduct research or statistical analysis that allows us to target and plan the provision of services
• to identify users for the purpose of notifying them of new Eat Better UK products with promotional loyalty discounts.
Who your information may be shared with (internally and externally)
If I am required to, I will only share your information, only where it is necessary:
• to comply with a legal obligation
• where permitted under the Data Protection Act 1998
• where the disclosure is necessary for the purposes of the prevention and/or detection of crime
• where it is necessary to allow a third party working for or on behalf of Eat Better UK
I will strive to ensure that any personal data in my care will be kept safe and that where your information is disclosed to a third party, we will seek to ensure that the third party has sufficient systems and procedures in place to prevent the loss or damage of personal data.
I will not use your personal data for third party marketing purposes without your prior express consent.
How long will I keep your information?
I will keep your information on our records as long you remain a customer and will retain the information unless you unsubscribe or request me to delete your data.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so I can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Website and Online forms
When someone visits Eat Better UK website, I use third-party services to collect standard internet usage log information. This information is only processed in a way which does not identify anyone. I collect information volunteered by members of the public via the online forms hosted by Eat Better UK.
Information Security
I keep information about you confidential. This means I store it securely on our server and control who has access to it. We will not store any information where I am not legally required to do so.
Use of IP addresses
Eat Better UK’s website does not automatically capture or store personal information, other than logging the user’s IP Address or the location of your computer or network on the Internet, for systems administration and troubleshooting purposes. If you are connected to the Internet, you have an IP address.
Use of Cookies
What Are Cookies?
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how I use it and why I sometimes need to store these cookies. I will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
How I Use Cookies
I use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
The Cookies We Set
When you submit data through a form such as those found on our contact page, cookies may be set to remember your user details for future correspondence.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps me to understand how I can improve the site for you.
How I Store Your Data
When you contact us through the contact form on Eat Better UK’s website, the information is stored on our website database and an email is sent through 123 Reg which then gets forwarded onto my Eat Better UK’s internal mailboxes.
I use 123 Reg as a platform to store any contacts who have subscribed to the website and Mailchimp for you to receive my e-newsletter.
Your Rights
Eat Better UK tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a Subject Access Request under the Data Protection Act 1998.
You can make a request to Eat Better UK for any personal information I may hold about you by:
Completing the online form on the Eat Better UK’s website
Or
Emailing me – sarah@eatbetteruk.com
Information Commissioner’s Office
The Information Commissioner is the UK’s independent body set up to uphold information
rights.
If you would like to know more about your rights under the Data Protection law, and what
you should expect from us, visit the Information Commissioner’s website.
If you have any concerns regarding my privacy practices or about exercising your Data Protection rights, you may contact the Information Commissioner’s Office:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113 or 01625 545 745
Email: casework@ico.org.uk
The End!
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